Mediation Services: Style, Process & Fees


Mediation Services

Mediation is a voluntary and confidential process driven by the parties.

Tomee takes the following steps to prepare for a mediation or group conflict resolution facilitation:

  • Intake information interviews with the parties directly involved in the conflict;
  • Use the data gathered to prepare mediation or conflict resolution facilitation session(s);
  • Consult with client representative on location and room set-up;
  • Conduct session(s); and
  • Prepare summary report and where applicable agreements.

Tomee uses a facilitative mediation style to encourage disclosure and to position the parties at the centre of their mediation session. Using this style, the mediator creates a mediation space that encourages all parties to participate in an open dialogue, identify sources of conflict, discuss conflicts and possible solutions. In addition, Tomee provides reasonable professional knowledge on issues related to the conflict and equity.

Drawing on equity principles,  Tomee identifies potential power imbalances while moving the session(s) forward to a mutual agreement.

In mediation sessions involving claims of human rights violations, discrimination, and/or harassment alternative conflict and tension resolution strategies will be explored with both parties.

As a Mediator, Tomee’s objective and neutral approach involves:

  1. Setting the tone;
  2. Clearly explaining the mediation process;
  3. Asking relevant and clarifying questions;
  4. Listening to each party’s point of view;
  5. Searches for similar interests underneath the positions of the parties;
  6. Schedules joint sessions and separate caucuses when the need arises; and
  7. Identifies and analyzes options for resolution based on the information shared by the parties.
  • Once the mediation is complete, a follow-up meeting may be held with a verbal summary provided; and
  • If an agreement and/or settlement has been reached that document is drafted and signed by the parties.

Mediation & Group Conflict Resolution Facilitation Fees  (As of December 2017)

  • Large corporations fees to be discussed
  • Small businesses fees start at $350/hour
  • Not-for-profits & community groups fees start at $250/hour
  • Daily rates are available (based on 6 hours)
  • Services areas: Toronto, the Greater Toronto Area, Southern Ontario, Ottawa, and other parts of Canada. For International service requests send an email to
  • Payments: 50% deposit due at the time service agreement is signed and final payment is due on or before the first session.
  • Payment Methods:  e-transfer, business cheque and certified cheque.
  • For last minute requests (an additional fee is charged).
  • Travel, accommodation, meal, and/or incidental expenses may be charged depending on circumstances (e.g. location  and/or duration of mediation).
  • All relevant taxes are charged.

Tomee E. Sojourner-Campbell has completed that the ADR Institute of Ontario’s Practical Ethics for Working Mediators. She adheres to the ADR Institute of Canada’s Code of Ethics for Working Mediators,


The Code is applicable to all members of the Institute.

  1. A Member shall uphold and abide by the Rules of Conduct, regulations and other professional requirements adopted by the Institute.
  2. A Member shall not carry on any activity or conduct which could reasonably be considered as conduct unbecoming of a member of the Institute.
  3. A Member shall uphold the integrity and fairness of the arbitration and mediation processes.
  4. A Member shall ensure that the parties involved in an arbitration or mediation are fairly informed and have an adequate understanding of the procedural aspects of the process and of their obligations to pay for services rendered.
  5. A Member shall satisfy him/herself that he/she is qualified to undertake and complete an appointment in a professional manner.
  6. A Member shall disclose any interest or relationship likely to affect impartiality or which might create an appearance of partiality or bias.
  7. A Member, in communicating with the parties, shall avoid impropriety or the appearance of impropriety.
  8. A Member shall conduct all proceedings fairly and diligently, exhibiting independence and impartiality.
  9. A Member shall be faithful to the relationship of trust and confidentiality inherent in the office of arbitrator or mediator.
  10. A Member shall conduct all proceedings related to the resolution of a dispute in accordance with applicable law.